At NuvoAir Medical, our mission has always been to make care for people with chronic conditions more personal, proactive, and sustainable. Yet anyone who has worked inside a clinic knows one of the biggest obstacles isn’t a lack of data — it’s the overwhelming amount of it. Patient information sits in multiple systems, clinical notes are long and unstructured, and every specialist documents patient care differently. By the time a care coordinator sits down to create a care plan, they are staring at pages of fragmented details that must be read, re-read, and manually organized.
This process takes hours. It’s costly. And it often leaves care teams exhausted. The consequences are clear: higher operating costs from wasted staff time, burnout and turnover among care teams, and delays in delivering consistent, personalized support to patients. Most importantly, patients don’t always get the attention, time and clarity they need, when they need it.
We asked ourselves a simple question: what if we could give our teams a head start? Instead of asking coordinators to sift through scattered notes and histories, what if we could automatically generate a clear and comprehensive draft of a care plan — tailored to each patient — and then let the human team refine and share it?
That’s exactly what our new AI-powered care plan feature does. The system takes data from the patient’s medical history and recent visits, analyzes and summarizes the key points from clinical notes, and then produces a highly curated plan with patient-friendly instructions. We even bring in external data, such as a patient biomarker data captured in the home, to help enrich the care plans. Care coordinators can review, make adjustments, and deliver the plan directly to the patient. In other words, the burden of paperwork shifts from people to technology, while the judgment, empathy, and personal connection remain firmly with the human team.
The benefits are significant:
In early pilots, we’ve already seen this approach reduce administrative work by more than 50%. That is time that can be redirected toward patient engagement, relationship-building, and proactive support — the things that actually matter to patients and improve outcomes.
AI in healthcare often sparks debate, but at NuvoAir we don’t see it as a replacement for human care. We see it as a way to protect and empower it. The empathy and judgment of care coordinators can never be automated, but the tedious process of gathering, reviewing, and retyping the same information certainly can. By giving our teams the tools to work smarter, we help them avoid burnout, stay motivated, and deliver better care. By giving patients clearer and more timely plans, we make their healthcare journey less confusing and more supportive.
This launch is a milestone for us, but it’s also just the beginning. As AI continues to evolve, we see even greater opportunities to simplify how care is delivered while keeping people, not paperwork, at the center. Healthcare doesn’t have to be defined by inefficiency. With the right tools, we can reimagine it — and at NuvoAir, we are proud to be leading that change